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About Dotdigital

Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. We harness the power of customer data, powering engagement, conversion, and loyalty for brands as they grow and scale. Customers love our easy-to-use platform that connects first party data across the systems, surfacing powerful insights and automating predictive cross-channel messages.

Dotdigital’s 350+ employees serve mid-market and enterprise companies around the world and across industries. We aspire to inspire responsible marketing and are committed to sustainability, privacy & security. Dotdigital is proud to be the world’s first carbon-neutral, ISO14001, ISO 27701 & ISO27001-certified marketing automation platform.

Popular use cases

  • Dotdigital for BigCommerce

    Power-up your marketing using valuable customer insights including RFM personas and order and behavior tracking. Take advantage of Dotdigital's range of automation tools to create all the multi-channel marketing programs you could ever need. Dotdigital's installation wizard makes setup a breeze. Easily map and sync your data, customize your emails and chat widget, and install the necessary scripts in just a few clicks.

  • Engage

    Meet your customers with your best foot forward. With personalized email campaigns and dynamic content, you can start every relationship off right.

  • Convert

    Elevate your abandoned cart messaging with product recommendations that hit the mark. Create custom experiences, and follow up with messaging that shows you’re listening.

  • Communicate

    Don’t just sell, make meaningful conversations with customer insights and live chat tools that resolve problems and build opportunities.